Our Support

GENERAL QUESTION

What services do you offer?
We offer e-commerce setup, product listing, digital storefront creation, social media marketing, influencer campaigns, customer insight reports, and more.
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How do I get started with your services?
Simply fill out our Client Onboarding Form. Our team will reach out within 24 hours.
What products do you sell in the shop?
We sell digital products like templates, media kits, design tools, and brand assets. Many are downloadable immediately after payment.
Can I get a refund on digital items?
Digital products are non-refundable once downloaded. If there's a technical issue, please contact our support team for help.
Is my payment secure?
Yes — all transactions are handled via secure platforms like Stripe, PayPal, and Paystack. We never store your payment info.
Where is your office located?
Our office is at: 56 Haldane Road, London, SE28 8NQ, UK.
We serve clients both locally and internationally.

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“ Our best-in-class WordPress solution with additio nal optiz ation to make an running a WooCommerce ”

“ Our best-in-class WordPress solution with additio nal optiz ation to make an running a WooCommerce ”

“ Our best-in-class WordPress solution with additio nal optiz ation to make an running a WooCommerce ”

“ Our best-in-class WordPress solution with additio nal optiz ation to make an running a WooCommerce ”

Joe D Walczak

CEO, Pranklin Agency

Richard I Jones

CEO, Pranklin Agency

Cecilia H King

CEO, Pranklin Agency

Joe D Walczak

CEO, Pranklin Agency