📘 General Terms & Conditions
By using any of the services, products, or platforms provided by ELEVONA MEDIA DIGITAL MARKETING LIMITED (“we,” “our,” or “us”), you agree to abide by the following Terms and Conditions.
1. Scope of Services
We provide:
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Digital marketing consulting and execution
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Market research & business insights
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E-commerce storefront setup and management
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Sale of digital products and branded merchandise via our online shop
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Technical integrations, branding, and ongoing marketing support
2. Service Agreements & Payments
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Projects are initiated only after written agreement and confirmed payment (partial or full, as agreed).
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All prices on our e-commerce shop are listed in GBP or NGN and are subject to change.
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Refunds are only issued based on eligibility criteria outlined in our refund policy.
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Payment for services like market research or marketing campaigns is non-refundable once project execution begins.
3. Turnaround Time & Revisions
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Project timelines vary based on scope and are outlined in service proposals or client briefs.
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Revisions are limited per package and must be requested within the project window.
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Rush delivery options may incur additional charges.
4. Digital Products & Licensing
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Templates, kits, and digital downloads are licensed for personal or business use only and may not be resold, redistributed, or claimed as original work.
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Unauthorized distribution is a violation of copyright and will be legally pursued.
5. User Conduct
You agree not to:
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Misrepresent your identity or intentions
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Attempt to access restricted areas of the platform
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Post or share harmful, offensive, or illegal content
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Violate third-party rights through the use of our services
6. Privacy Policy
All data collected through our platforms (forms, orders, chat) is governed by our Privacy Policy and will only be used for legitimate business purposes.
7. Shipping & Fulfillment (for physical goods)
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Orders are shipped within 2–5 business days unless otherwise stated.
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You’ll receive tracking information once your order is dispatched.
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International buyers are responsible for customs fees or duties.
8. Limitation of Liability
We are not liable for indirect or incidental losses due to delays, third-party tools, or client misuse of our services or products.
9. Governing Law
These terms are governed by the laws of the United Kingdom, with international operations subject to additional local compliance as required.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services indicates acceptance of any changes.
